Transportation Review : The goal of last-mile service should be to improve brand loyalty and customer satisfaction by emphasizing speed, timeliness, and accuracy. It has been found that 56 percent of shoppers will only return to a brand if they are satisfied with its shipping service.
The goal of last-mile service should be to improve brand loyalty and customer satisfaction by emphasizing speed, timeliness, and accuracy. It has been found that 56 percent of shoppers will only return to a brand if they are satisfied with its shipping service. In the e-commerce supply chain, the last mile is one of the most time-consuming and expensive components. Over 53 percent of all shipping costs are accounted for by freight.
The goal of last-mile service should be to improve brand loyalty and customer satisfaction by emphasizing speed, timeliness, and accuracy. It has been found that 56 percent of shoppers will only return to a brand if they are satisfied with its shipping service. In the e-commerce supply chain, the last mile is one of the most time-consuming and expensive components. Over 53 percent of all shipping costs are accounted for by freight.
The goal of last-mile service should be to improve brand loyalty and customer satisfaction by emphasizing speed, timeliness, and accuracy. It has been found that 56 percent of shoppers will only return to a brand if they are satisfied with its shipping service. In the e-commerce supply chain, the last mile is one of the most time-consuming and expensive components. Over 53 percent of all shipping costs are accounted for by freight.
The goal of last-mile service should be to improve brand loyalty and customer satisfaction by emphasizing speed, timeliness, and accuracy. It has been found that 56 percent of shoppers will only return to a brand if they are satisfied with its shipping service. In the e-commerce supply chain, the last mile is one of the most time-consuming and expensive components. Over 53 percent of all shipping costs are accounted for by freight.